> For the complete documentation index, see [llms.txt](https://legal.rhapsody.la/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://legal.rhapsody.la/terms-and-conditions.md). # TERMS AND CONDITIONS **TERMS AND CONDITIONS** **Last updated** **July 29, 2026** **AGREEMENT TO OUR LEGAL TERMS** We are RHAPSODY SOLUTIONS LLC ("**Company**," "**we**," "**us**," "**our**"). We operate the website [https://rhapsody.la](https://rhapsody.la/) (the "**Site**"), as well as any other related products and services that refer or link to these legal terms (the "**Legal Terms**") (collectively, the "**Services**"). You can contact us by email at , or by mail to 300 N Third Street Suite 223, Burbank, CA 91502, United States. These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("**you**"), and **RHAPSODY SOLUTIONS LLC**, concerning your access to and use of the Services. You accept these Legal Terms by signing an Order Form or other written agreement that refers to them, by accepting them through a prompt in the Services, or by accessing or using the Services. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY. If you accept these Legal Terms on behalf of an organization, you represent that you have authority to bind that organization, and "you" means that organization. We will provide you with prior notice of any scheduled changes to the Services you are using. Changes to Legal Terms will become effective thirty (30) days after the notice is given, except if the changes apply to new functionality, security updates, and bug fixes, in which case the changes will be effective immediately. Notice is given as described in the section "NOTICES" below. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms. If you disagree with such changes, you may terminate Services as per the section "TERM AND TERMINATION." Accounts on the Services are intended for users who are at least 18 years old, and persons under the age of 18 may not register for or operate an account. An organization using the Services may engage musicians who are under 18 — for example in a youth, student or community ensemble. An organization may record information about a minor, and send a minor an engagement offer, only where it has obtained any parental or guardian consent required by applicable law. The organization, not Rhapsody, is responsible for obtaining that consent. We recommend that you print a copy of these Legal Terms for your records. **TABLE OF CONTENTS** 1\. OUR SERVICES 2\. YOUR AGREEMENT WITH US 3\. INTELLECTUAL PROPERTY RIGHTS 4\. USER REPRESENTATIONS 5\. USER REGISTRATION 6\. PURCHASES AND PAYMENT 7\. CANCELLATION 8\. PROHIBITED ACTIVITIES 9\. USER GENERATED CONTRIBUTIONS 10\. CONTRIBUTION LICENSE 11\. SERVICES MANAGEMENT 12\. PRIVACY POLICY 13\. SECURITY AND DATA PROTECTION 14\. CONFIDENTIALITY 15\. TERM AND TERMINATION 16\. MODIFICATIONS AND INTERRUPTIONS 17\. MUSICIANS AND OTHER PEOPLE YOU ENGAGE 18\. COMMUNICATIONS, EMAIL, AND SMS 19\. PAYROLL, TAX DOCUMENTS, AND PAYMENTS 20\. ELECTRONIC SIGNATURES COLLECTED THROUGH THE SERVICES 21\. API ACCESS, INTEGRATIONS, AND AI FEATURES 22\. COPYRIGHT AND DMCA 23\. GOVERNING LAW 24\. DISPUTE RESOLUTION 25\. CORRECTIONS 26\. DISCLAIMER 27\. LIMITATIONS OF LIABILITY 28\. INDEMNIFICATION 29\. USER DATA 30\. NOTICES 31\. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES 32\. CALIFORNIA USERS AND RESIDENTS 33\. MISCELLANEOUS 34\. CONTACT US **1. OUR SERVICES** The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable. The Services are not tailored to comply with the Health Insurance Portability and Accountability Act (HIPAA) or the Federal Information Security Management Act (FISMA), so if your interactions would be subjected to such laws, you may not use the Services. You may not submit protected health information to the Services. The Services are designed to collect and process taxpayer identification numbers, payout details and compensation data, because engaging and paying musicians requires it. Providing that information is a normal and intended use of the Services. The section "PAYROLL, TAX DOCUMENTS, AND PAYMENTS" below sets out our role, and the Rhapsody Payroll Services Addendum applies if you opt in to that service. **2. YOUR AGREEMENT WITH US** **What makes up our agreement.** Your agreement with us consists of (a) these Legal Terms, (b) any order form, proposal, statement of work or other written agreement you sign with us that refers to these Legal Terms (each an "Order Form"), and (c) our Privacy Policy. Together these are the entire agreement between us about the Services. **Which document wins.** If an Order Form conflicts with these Legal Terms, the Order Form controls — but only as to the subjects it actually covers, which are typically fees, discounts, billing cycle, term, and any agreed scope of work. On every other subject these Legal Terms control. A purchase order, vendor portal terms, or similar document issued by you has no effect on our agreement, even if we acknowledge or invoice against it. **Term.** If you have an Order Form, its term governs, and the commitment stated there is a fixed commitment: except where these Legal Terms allow you to terminate for our breach, you may not cancel for convenience during that term, and the fees for it remain due regardless of how much you use the Services. If you do not have an Order Form, your subscription runs month to month. **Renewal.** Unless your Order Form says otherwise, at the end of a fixed term your subscription continues month to month at our then-current standard rate until either party cancels, or until we both sign a new Order Form. **Price changes.** Any discounted or promotional rate applies only through the expiration date stated on your Order Form. We will give you at least thirty (30) days' notice before a discount expires or before any increase to your rate takes effect. Continuing to use the Services after that date means you accept the new rate. **3. INTELLECTUAL PROPERTY RIGHTS** **Our intellectual property** We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks"). Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world. The Content and Marks are provided in or through the Services "AS IS" for your internal business purpose only. **Your use of our Services** Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable license to: * access the Services; and * download or print a copy of any portion of the Content to which you have properly gained access. solely for your internal business purpose. Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: . If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content. We reserve all rights not expressly granted to you in and to the Services, Content, and Marks. Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately. **Your submissions** Please review this section and the "PROHIBITED ACTIVITIES" section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services. **Submissions:** "Submissions" means feedback about the Services themselves — a question, comment, suggestion, idea, bug report or feature request. You keep ownership of your Submissions, and you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use them for any lawful purpose, commercial or otherwise, without acknowledgment or compensation, including to build and improve the Services. We may do this without any obligation to keep the Submission confidential. Submissions do not include your Contributions or any data you put into the Services to run your organization. Those are yours, and the section "CONTRIBUTION LICENSE" governs them. **You are responsible for what you post or upload:** By sending us Submissions through any part of the Services you: * confirm that you have read and agree with our "PROHIBITED ACTIVITIES" and will not post, send, publish, upload, or transmit through the Services any Submission that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading; * to the extent permissible by applicable law, waive any and all moral rights to any such Submission; * warrant that any such Submission are original to you or that you have the necessary rights and licenses to submit such Submissions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions; and * warrant and represent that your Submissions do not constitute confidential information. You are solely responsible for your Submissions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law. **4. USER REPRESENTATIONS** By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation. If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof). **5. USER REGISTRATION** You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable. **6. PURCHASES AND PAYMENT** We accept the following forms of payment: \- Visa \- Mastercard \- American Express \- Discover \- PayPal You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in US dollars. You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. If your order is subject to recurring charges, then you consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. **7. CANCELLATION** You can cancel your subscription at any time by logging into your account where self-service cancellation is available, or by emailing us at . Your cancellation will take effect at the end of the current paid term. If you have signed an order form or similar agreement with us that specifies a fixed term, that agreement governs cancellation for the duration of that term. If you are unsatisfied with our Services, please email us at . **8. PROHIBITED ACTIVITIES** You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us. As a user of the Services, you agree not to: * Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us. * Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords. * Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein. * Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services. * Use any information obtained from the Services in order to harass, abuse, or harm another person. * Make improper use of our support services or submit false reports of abuse or misconduct. * Use the Services in a manner inconsistent with any applicable laws or regulations. * Engage in unauthorized framing of or linking to the Services. * Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services. * Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools. * Delete the copyright or other proprietary rights notice from any Content. * Attempt to impersonate another user or person or use the username of another user. * Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ("gifs"), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "pcms"). * Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services. * Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you. * Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services. * Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, or other code. * Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services. * Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or launch any unauthorized script or other software. * Use a buying agent or purchasing agent to make purchases on the Services. * Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses. * Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise. **9. USER GENERATED CONTRIBUTIONS** The Services allow you to create, submit, post, display, transmit, publish or distribute content and materials, including but not limited to text, writings, notes, documents, sheet music and parts, images, audio, video, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions"). Contributions may be viewable by other users of the Services and through third-party websites. As such, any Contributions you transmit may be treated in accordance with the Services' Privacy Policy. When you create or make available any Contributions, you thereby represent and warrant that: * The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party. * You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Services, and other users of the Services to use your Contributions in any manner contemplated by the Services and these Legal Terms. * You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Services and these Legal Terms. * Your Contributions are not false, inaccurate, or misleading. * Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation. * Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us). * Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone. * Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people. * Your Contributions do not violate any applicable law, regulation, or rule. * Your Contributions do not violate the privacy or publicity rights of any third party. * Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors. * Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap. * Your Contributions do not otherwise violate, or link to material that violates, any provision of these Legal Terms, or any applicable law or regulation. Any use of the Services in violation of the foregoing violates these Legal Terms and may result in, among other things, termination or suspension of your rights to use the Services. **10. CONTRIBUTION LICENSE** You and Services agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings). By submitting suggestions or other feedback regarding the Services, you agree that we can use and share such feedback for any purpose without compensation to you. We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Services. You are solely responsible for your Contributions to the Services and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions. **11. SERVICES MANAGEMENT** We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services. **12. PRIVACY POLICY** We care about data privacy and security. Please review our Privacy Policy: [**https://legal.rhapsody.la/privacy-policy**](https://legal.rhapsody.la/privacy-policy). By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. Please be advised the Services are hosted in the United States. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Services, you are transferring your data to the United States, and you expressly consent to have your data transferred to and processed in the United States. **13. SECURITY AND DATA PROTECTION** We maintain administrative, technical and physical safeguards designed to protect your data, appropriate to its sensitivity and to the size and function of the Services. These include: * encryption of data in transit using current industry-standard protocols, and encryption of data at rest; * additional encryption of taxpayer identification numbers at the field level; * access controls limiting our personnel to the data they need to operate and support the Services; * routine backups; and * logging and monitoring of our production infrastructure. **Breach notification.** If we confirm a breach of security leading to unauthorized access to, disclosure of, or destruction of your data, we will notify you without undue delay and in any event within seventy-two (72) hours of confirming it, and will give you the information reasonably available to us so you can meet your own notification obligations. **Our role under privacy law.** For personal information you put into the Services about the people you engage, you are the controller and we are your service provider and processor. We process that information only to provide the Services and on your instructions. We are a "service provider" as defined by the California Consumer Privacy Act, as amended: we do not sell or share that information, we do not retain, use or disclose it for any purpose other than performing the Services or as the CCPA otherwise permits, and we do not combine it with personal information from other sources except as the CCPA permits. We will help you, at your reasonable request, respond to verified requests from individuals exercising their privacy rights. **Sub-processors.** We use third-party providers to deliver the Services — including cloud hosting and storage, payment processing, email and SMS delivery, check printing, support messaging, error monitoring, mapping and push notifications. Each is engaged under a written contract restricting its use of your data to providing its service to us, and we remain responsible for their performance of the obligations in this section. A current list is available at , and we will give you reasonable notice of a new sub-processor that materially changes how your data is processed. **What is yours to do.** You are responsible for keeping credentials confidential, for managing who in your organization has access and removing people who leave, for scoping and revoking API keys, and for deciding what to expose on any public link you enable. We cannot protect against access obtained through your own credentials. **14. CONFIDENTIALITY** Each of us may receive non-public information belonging to the other ("Confidential Information"). Your data in the Services is your Confidential Information. Non-public information about the Services — including pricing not publicly listed, product roadmaps and technical details — is ours. Each of us will use the other's Confidential Information only to perform under these Legal Terms, will protect it with at least reasonable care, and will not disclose it to anyone except employees, advisors and sub-processors who need it and who are bound by confidentiality obligations at least as protective as these. This does not apply to information that is or becomes public through no fault of the receiver, was already known to the receiver without a confidentiality obligation, or was independently developed without using the other's Confidential Information. Either of us may disclose Confidential Information where the law requires it, giving the other notice first where we are legally permitted to. These obligations continue for three (3) years after our agreement ends, and for as long as the law protects it in the case of trade secrets and personal information. **15. TERM AND TERMINATION** These Legal Terms remain in effect while you use the Services, and for any term stated on your Order Form. **Termination for breach.** Either of us may terminate if the other materially breaches these Legal Terms and does not cure the breach within fifteen (15) days of receiving written notice describing it. If you terminate because we failed to cure a material breach, we will refund any fees you have prepaid for the period after termination. **Suspension and termination by us.** We may suspend or terminate your access if you breach these Legal Terms or applicable law, if your account is used in a way that threatens the security, integrity or availability of the Services or the safety of other users, or if fees remain unpaid. Except where the delay would expose us, our other customers or any individual to material risk, or where the law requires otherwise, we will give you written notice and, for a curable breach, the fifteen (15) day period above. If we terminate or suspend your account for breach, you may not register a new account under your name, a fake or borrowed name, or the name of any third party. We also reserve the right to take appropriate legal action, including pursuing civil, criminal and injunctive redress. **Retrieving your data.** Except where the law prevents it or where doing so would create a serious risk to the security of the Services or to other users, we will make your data available for export in a commercially reasonable format for thirty (30) days after your account is closed, after which we may delete it from our active systems. Copies may persist in routine backups for a limited period, and stay subject to the section "CONFIDENTIALITY". You remain responsible for keeping any records you need for tax, union or audit purposes. **What survives.** The sections "INTELLECTUAL PROPERTY RIGHTS", "USER REPRESENTATIONS", "PURCHASES AND PAYMENT" (for amounts already owed), "CONFIDENTIALITY", "PAYROLL, TAX DOCUMENTS, AND PAYMENTS", "COPYRIGHT AND DMCA", "GOVERNING LAW", "DISPUTE RESOLUTION", "DISCLAIMER", "LIMITATIONS OF LIABILITY", "INDEMNIFICATION", "NOTICES" and "MISCELLANEOUS", together with the data-retrieval paragraph above, survive termination. **16. MODIFICATIONS AND INTERRUPTIONS** We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services. We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith. **17. MUSICIANS AND OTHER PEOPLE YOU ENGAGE** The Services are built so that the musicians, substitutes, contractors and venue staff you engage can receive your communications and respond to them — viewing and answering engagement offers, checking schedules, signing documents and completing onboarding — including through token-based links and publicly accessible pages that we generate for you. Giving those people access in the ordinary course of using the Services is permitted, and is not a breach of the "PROHIBITED ACTIVITIES" section. You remain responsible for: * deciding who to invite, engage, release or remove; * the accuracy and lawfulness of the information you record about them; * obtaining any consent or authority you need to enter their personal information into the Services and to have us process it; and * deciding what information is appropriate to expose on any public page or link you enable, and asking us to revoke or rotate a link when you no longer want it live. You, not Rhapsody, are the engaging party. We are not a party to any engagement, contract or payment between you and a person you engage through the Services. **Their agreement is with us, not with you.** Musicians who use the Rhapsody musician app or the Rhapsody mobile app do so under the [Musician Terms of Use](/musician-terms-of-use.md), which they accept themselves. Those terms govern their use of our software only — they say nothing about your engagement of them, they give us no authority over it, and they do not alter anything you have agreed with them. **18. COMMUNICATIONS, EMAIL, AND SMS** The Services send messages on your behalf and at your direction — engagement offers, schedule changes, reminders, contracts and payment notices — by email and, where you enable it, by SMS text message. You are the sender of those messages. You are responsible for their content and for obtaining and keeping any consent required by law before sending them, including under the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act, and in particular before enabling SMS contact for anyone. You must honor opt-out and unsubscribe requests promptly, and must not re-enable SMS for someone who has opted out. We may suspend outbound messaging on your account if we reasonably believe it is being used unlawfully, in breach of our email or SMS providers' policies, or in a way that threatens our sender reputation. Message and data rates may apply to recipients. We do not guarantee delivery of any individual message; deliverability depends on carriers, mailbox providers and recipient settings outside our control. **19. PAYROLL, TAX DOCUMENTS, AND PAYMENTS** The Services calculate compensation figures, generate documents, and can pass payment instructions to third-party providers. Unless we have separately agreed otherwise with you in writing: * We are not your payroll provider, employer of record, or paymaster, and we are not a signatory to any collective bargaining agreement. * We do not file payroll tax returns for you, and we do not remit taxes, union dues, or pension or welfare contributions on your behalf. * We do not hold, transmit, or take custody of your funds. Where the Services facilitate payment, direct deposit, or physical check issuance, a third-party provider performs it under its own terms. **Rhapsody Payroll is different.** If you opt in to Rhapsody Payroll, we do receive your funds and disburse them to the musicians you engage, and we issue the resulting tax forms. That service is governed by the [Rhapsody Payroll Services Addendum](/rhapsody-payroll-services-addendum.md), which prevails over this section for the payments it covers. The bullets above describe the Services when you have not opted in. * Wage calculations, scale and benefit rates, union report templates and tax forms produced by the Services are tools, not legal, tax, accounting or labor-relations advice. Rate tables and templates can fall out of date as agreements are renegotiated. You are responsible for determining the correct classification of the people you engage, for meeting your own withholding and information-reporting obligations, for compliance with any collective bargaining agreement or trust fund requirement that applies to you, and for reviewing and verifying every figure the Services produce before you rely on it, submit it, or pay against it. We do not warrant that using the Services will result in compliance with any union agreement, wage-and-hour law, or tax obligation. **20. ELECTRONIC SIGNATURES COLLECTED THROUGH THE SERVICES** The Services let you send contracts, tax forms and similar documents for electronic signature and collect signatures from the people you engage. We provide the signing mechanism and keep a record of the signature, the signer and the time of signing. We are not a party to any document you send for signature, and we do not verify the identity of signers. You are responsible for the content and legal sufficiency of those documents, for obtaining each signer's consent to sign electronically, for making a copy available to the signer, and for judging whether a particular document needs a signing method with stronger identity verification than the Services provide. **21. API ACCESS, INTEGRATIONS, AND AI FEATURES** The Services let you generate API keys and tokens that grant programmatic access to your data, including through Model Context Protocol (MCP) connectors and similar mechanisms. You are solely responsible for issuing, scoping, safeguarding and revoking those credentials, and for everything done with them. If you connect the Services to an outside product — including an artificial intelligence assistant, agent or large language model — you are directing us to transmit your data to that product, and it becomes subject to that product's terms and privacy practices. We do not control and are not responsible for how a connected third party stores, uses, retains or trains on that data. Before connecting anything, satisfy yourself that doing so is consistent with your own obligations to the people whose information you hold, particularly where the data includes taxpayer identification numbers or compensation details. Where we offer a feature that uses artificial intelligence to generate or suggest content, its output may be inaccurate or incomplete and you must review it before use. We do not use your data to train general-purpose models made available to third parties. We may suspend or revoke API access that threatens the security, integrity, availability or performance of the Services. **22. COPYRIGHT AND DMCA** You are responsible for holding the rights or licenses you need for any sheet music, score, part, arrangement, recording, image or other copyrighted material you upload to or distribute through the Services. We do not grant, clear or administer performance, mechanical, synchronization or reproduction rights. We respect the intellectual property rights of others and respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act. Send notices to our designated agent at , including the elements required by 17 U.S.C. § 512(c)(3). We may remove or disable access to material alleged to infringe, and may terminate the accounts of repeat infringers in appropriate circumstances. **23. GOVERNING LAW** These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of California applicable to agreements made and to be entirely performed within the State of California, without regard to its conflict of law principles. **24. DISPUTE RESOLUTION** **Informal Negotiation** Before starting arbitration or proceedings of any kind, we each agree to try to resolve the dispute informally for at least thirty (30) days. That period starts when one of us sends the other written notice describing the dispute, the relief sought, and a contact for the person handling it, sent as described in the section "NOTICES". Each of us will make a representative with authority to settle reasonably available during that period. This is a precondition to arbitration, except that either of us may seek injunctive relief at any time. **Binding Arbitration** If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA"), available at the [American Arbitration Association (AAA) website](http://www.adr.org/). If you are an individual using the Services for personal rather than business purposes, the AAA’s Supplementary Procedures for Consumer Related Disputes ("AAA Consumer Rules") apply instead, and your arbitration fees and share of arbitrator compensation are governed and limited by them. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in Los Angeles, California. Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator. If for any reason, a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in Los Angeles, California, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction, and forum non conveniens with respect to venue and jurisdiction in such state and federal courts. Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) are excluded from these Legal Terms. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court. **Restrictions** The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons. **Exceptions to Arbitration** The Parties agree that the following Disputes are not subject to the above provisions concerning binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court. **25. CORRECTIONS** There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice. **26. DISCLAIMER** THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE. **27. LIMITATIONS OF LIABILITY** IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, OR LOSS OF DATA, ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR TOTAL LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION WILL BE LIMITED TO THE AMOUNT YOU PAID US DURING THE TWELVE (12) MONTH PERIOD BEFORE THE EVENT GIVING RISE TO THE CLAIM. THAT LIMIT IS RAISED TO THREE (3) TIMES THAT AMOUNT FOR CLAIMS ARISING FROM OUR BREACH OF THE SECTIONS "SECURITY AND DATA PROTECTION" OR "CONFIDENTIALITY". NEITHER LIMIT APPLIES TO OUR OBLIGATIONS UNDER THE SECTION "INDEMNIFICATION", TO LIABILITY CAUSED BY OUR GROSS NEGLIGENCE OR WILFUL MISCONDUCT, OR TO ANY LIABILITY THAT CANNOT BE LIMITED BY LAW. NOR DOES IT LIMIT YOUR OBLIGATION TO PAY FEES YOU OWE. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS. **28. INDEMNIFICATION** **By you.** You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) your use of the Services; (2) your breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms; (4) your violation of the rights of a third party, including intellectual property rights; (5) any overt harmful act toward another user of the Services with whom you connected via the Services; (6) any claim by a musician or other individual relating to how you engaged, classified, compensated or treated them; or (7) communications you sent through the Services, including any claim under the Telephone Consumer Protection Act or the CAN-SPAM Act. **By us.** We will defend you against any third-party claim (1) alleging that the Services, as we provide them and as used in accordance with these Legal Terms, infringe that third party's United States intellectual property rights, or (2) arising from our breach of the section "SECURITY AND DATA PROTECTION" — and we will pay the damages finally awarded against you, or agreed in settlement, for such a claim. Our obligation does not apply to a claim arising from your data itself, from your use of the Services in breach of these Legal Terms, or from your combination of the Services with something we did not supply. If the Services become, or we believe they may become, the subject of an infringement claim, we may at our option procure the right to continue using them, modify them so they are no longer infringing, or terminate the affected Services and refund any prepaid fees for the period after termination. **How it works.** The party seeking indemnity must notify the other promptly in writing, give the other sole control of the defense and settlement, and cooperate at the other's expense. Failing to notify promptly relieves the indemnifying party only to the extent it is prejudiced. Neither of us may settle a claim in a way that imposes an obligation or admission on the other without that party's written consent. **29. USER DATA** We maintain data you transmit to the Services in order to run and support them, together with data about your use of the Services. We perform routine backups, and we handle your data as described in the sections "SECURITY AND DATA PROTECTION" and "PRIVACY POLICY". You remain responsible for the accuracy of the data you transmit and for keeping your own copies of anything you need to retain. Except where loss or corruption results from our failure to meet the commitments in the section "SECURITY AND DATA PROTECTION", we are not liable to you for it. **30. NOTICES** **How we notify you.** We give notice by email to the billing or administrative contact on your account, by a prompt or notice inside the Services, or both. Notice by email is treated as received on the day it is sent, and notice given inside the Services on the day it is first displayed to a user of your account. You are responsible for keeping your contacts current — a notice sent to the contact on file counts as given even if that address is no longer monitored. **How you notify us.** Send legal notices to , or by mail to RHAPSODY SOLUTIONS LLC, 300 N Third Street Suite 223, Burbank, CA 91502. Notices about alleged copyright infringement go to as described in the section "COPYRIGHT AND DMCA". Notice to us is treated as received when we acknowledge it or three (3) business days after sending, whichever is earlier. **31. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES** Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means. **32. CALIFORNIA USERS AND RESIDENTS** If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254. **33. MISCELLANEOUS** These Legal Terms, together with any Order Form you have signed and the policies we post on or in respect of the Services, constitute the entire agreement and understanding between you and us, and supersede all prior proposals, discussions and agreements, whether written or oral. The section "YOUR AGREEMENT WITH US" governs which document controls if they conflict. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. Neither of us may assign these Legal Terms without the other's prior written consent, except that either of us may assign them, on notice and without consent, to a successor in connection with a merger, acquisition, corporate reorganization or sale of substantially all of our assets. Any other attempted assignment is void. Neither of us shall be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control, except that this does not excuse your obligation to pay fees you owe. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. **34. CONTACT US** In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at: **RHAPSODY SOLUTIONS LLC**\ 300 N Third Street Suite 223, Burbank, CA 91502 ****